By using our website, you agree to be bound by these terms together with our Privacy Policy or any other policy referred to in these Terms and Conditions (“Terms“).

  • Introduction
  • Your Use of Our Website
  • Ordering
  • Delivery
  • Cancellations
  • Prices and Payment
  • Liability
  • Intellectual Property
  • General Information


This product does not test your pet for allergies, nor make a medical diagnosis, or is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your vet or another qualified health provider if you think your pet has an allergy or medical condition. Our testing method only looks for food and non-food sensitivities/intolerances which, although irritating, are not considered life-threatening.


Reliance on any information provided by this Website is solely at your own risk. Some of the content on this Website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third-party content is true, accurate, or complete.

Our test does not measure type IgE allergies or IgG antibodies. Since these reactions can be serious, you should seek the help of an allergy specialist.


INTRODUCTION (the “Website“) is owned by and operated by or on behalf of P.I.C. INTERNATIONAL LTD. (“we” or “us“).

If you have any questions regarding the Website or these Terms and Conditions, or in the unlikely event that you have any complaints about any tests purchased by you from the Website, please contact us by email at

US Pet Food Intolerance is a trading name for P.I.C. INTERNATIONAL LTD.

Corporate number: 11731393

Registered Office:

Walters Suite Mohan Business Centre, Tamworth Road, Long Eaton, Notts, United Kingdom, NG10 1BE


Please read these Terms carefully and make sure that you understand them before ordering any test from our Website. If you do not wish to be bound by the Terms, please do not use this Website.

These Terms may be changed and updated from time to time and any changes will be effective from the publication of the changes on the Website. Every time you wish to order further tests, please check these Terms to ensure you understand the terms which will apply at that time.

We only use your personal information for the purposes detailed in our Privacy Policy. Please notify our customer service team of any changes to your personal information.

Any content you upload to our Website will be considered non-confidential and non-proprietary. We have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

You must be at least 18 years old in order to purchase tests from our Website, or ordering products under the supervision, and with the permission of, your parent or legal guardian.

We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in breach of any of the Terms, any law or the rights of any third party or is not respectful to others.

You must not misuse the Website or introduce any viruses, malware or other material which is harmful to the Website.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Website. You agree to be responsible to us for, and indemnify us and keep us indemnified against, all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.


By placing an order with us you:

agree that the information you provide when placing an order is true and accurate in all respects; you will be deemed to have read, understood and agreed to the Terms; are making an offer to us to purchase the tests detailed in your order on the terms described in your order; agree that we can use the details in your order in accordance with our Privacy Policy which sets out the terms on which we process any personal data we collect from you; will provide a contact phone number so that we can get in touch if there is a problem with your order. You agree that we may pass this number onto our courier to help with the delivery of your order.

We reserve the right to refuse an order (or any alterations requested) in our absolute discretion.

Once you have placed an order for test(s) and delivery, we will send you a confirmation email that your order has been received. Please check these details carefully and let us know as soon as possible if the details are wrong.

Should an incorrect delivery address be submitted without attempts to rectify it within 24 hours, we reserve the right to charge for a replacement testing kit with postage included.

All orders are subject to availability (we reserve the right to change the availability of our products at any time) and to our acceptance of your order.

Your credit/debit card/PayPal account will be authorized when your order is placed and processed, and you will be charged for the cost of the test(s) at this point. This does not affect your statutory rights.

We accept the following methods of payment:

  • PayPal & All popular payment methods including VISA, Mastercard and American Express


Upon completion of your order for a test(s) you will be provided with a link to download your test submission form. You will then need to complete this form and return it to our testing facility with your hair sample. You are responsible for the postage costs of delivery to our testing center. We cannot be held responsible for the damage, loss or theft of samples that have not been received by us and so you are advised to send all items to us via a recorded or signed-for delivery method. We aim to deliver your test results by email to your chosen email address within 72 hours of us receiving your test sample. You may wish to have your results sent to you via a national postal network, which can be provided at an additional cost.

The delivery times for test results are approximate and cannot be guaranteed.


All prices quoted on this Website are accurate at the time of publication, are quoted in US Dollars ($ USD), and where appropriate are inclusive of local taxes.

All debit and credit card payments are subject to validation by the card issuer. If your card issuer refuses to authorize your purchase, or delays giving us that authorization, we cannot be liable for any delays caused to the delivery times.

In providing payment card details, you confirm that you are authorized to use the card and authorize us, or our payment service provider, to take payment in full for the items in your order and any associated delivery fees and any other charges that become due to us under these terms and conditions.

If you choose to pay via PayPal, then your use of the PayPal service is governed by the PayPal user agreement in force from time to time. Please refer to the PayPal user agreement for details of the terms and conditions applicable to payments and refunds processed through PayPal.

We reserve the right to change our prices at any time.

From time to time we will run promotions and offers on selected tests (our “Promotional Offers“). All qualifying Promotional Offers will be automatically applied to your order.

All our Promotional Offers:

Cannot be used in conjunction with any other offer; are valid for a limited period as specified in the marketing communication on the Website and cannot be used outside of that period.


We will make every effort to ensure that the information on this Website is accurate and up to date, but we do not give any warranty as to its accuracy or completeness, and will not be responsible for any errors or omissions or for the results arising from the use of such information.

We will take all steps possible to ensure that your use of this Website results in a fast and reliable service, but we cannot guarantee that your use of this Website will be interruption or error-free and we will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

We will not be responsible for your use of any other websites which you may access via links within this Website as we do not control these third-party websites and are not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by, or affiliation with, us.

We sell our tests via the Website for personal use only and therefore will not be liable to you for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this Website or the supply or use of our tests.

The limitations of liability in these conditions shall apply equally for the benefit of us and any other associated company of us as if references to us included references to each such associated company.

As far as is lawfully possible, we disclaim all and any warranties (expressed or implied) in relation to the tests we sell.

Our liability for direct loss arising out of the use of our tests and this Website is limited to the price of the test, except as expressly provided in these Terms or except in relation to liability for death or personal injury, for which no limit applies.

In no event shall we or our suppliers be liable for any, indirect, incidental, special, or consequential damages arising out of or in any way connected with any loss or damage resulting from or arising from any non-availability or use of our tests and this Website or of any other website linked to it, or from reliance on the test results or any material or content accessed through it.

Although we use reasonable endeavors to maintain the Website, without limiting the foregoing, we make no representations or warranties about the availability, accuracy, reliability, completeness, currentness, or timeliness of the test, our software, text, graphics, links, or communications provided on or through the use of the Website or any website that may be accessed from it.

We will not be liable to you or be deemed to be in breach of these Terms or any other contract with you, by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the test(s) ordered by you, if the delay or failure was due to a third party or due to any cause beyond our reasonable control.

We may assign or transfer any of our rights or subcontract any of our obligations under these Terms to any third party. You may not assign or transfer any of your rights or subcontract any of your obligations under these Terms except with our specific permission in writing. No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

Nothing in the Terms: is intended to, nor shall, affect any of your statutory rights as a consumer which may not be legally excluded; or shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation or where we are not lawfully able to limit our liability.

You agree to defend, indemnify, and hold us and our officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities, and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your breach of these Terms.


The contents of our Website pages (including pictures, designs, logos, photographs, text written, and other materials) are our copyright, trademark or registered trademark (or its content and technology providers or their respective owners). You are granted no right to use such intellectual property rights without our express written permission.

You may download the content of our Website for your own personal, non-commercial, and private use only.


We will prosecute anyone using a false name or an invalid credit card to order products from our Website.
We may cancel any order you place via our Website if you breach these Terms, fail to provide sufficient information to enable us to process your order, or if we suspect that you are engaging in any fraudulent activity.

The Terms and your use of our Website are governed by US Federal Law.

By placing an order on our website, you also acknowledge that you have read and fully understand the following.

Bioresonance is categorized under Complementary and Alternative Medicines (CAMs) which cover a wide range of therapies that fall outside mainstream medicine. As a CAM, Bioresonance therapy is recognized as a proven therapy method by practitioners and peers worldwide. Conventional medicine does not currently recognize Bioresonance as it has not been subject to scientific research. Our test and this Website does not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner. If you think you may have a medical emergency, call your vet immediately. Reliance on any information provided by this Website is solely at your own risk. Some of the content on this Website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third-party content is true, accurate, or complete. Our test does not measure type IgE allergies or IgG antibodies. Since these reactions can be serious, you should seek the help of a pet allergy specialist.

Cat and Dog